Reference

Legal Terms Before You Join

Sic Bo, Starburst and Sportsbook access sits behind one account rule set, so you can read the legal terms before you open your account; eligibility depends on local…

Indonesia access wordingDANA wallet recordsQRIS legal receiptsAccount change requests
pajakbola Legal Terms Before You Join
CONTACT PATHS

Reach Us About Legal Requests

A legal question should reach the right desk, not sit inside a general chat queue.

Live chat legal queue Open live chat from the footer and choose Legal Request before typing. We can check account status, term acceptance history and payment reference details without asking you to post card or wallet PIN data.
Email record trail Send written requests to [email protected] with your account ID, registered phone number and the specific legal issue. Email works well for data correction requests because both sides keep a dated message trail.
WhatsApp identity check Use WhatsApp only from the contact button inside your account page. We may ask for an OTP-linked confirmation step before discussing access, retention or wallet records tied to DANA, OVO, GoPay or QRIS.
DATA CONTROL

How Your Legal Data Is Handled

Your legal record is more than a checkbox. We connect account acceptance, device sessions, cookie choices and wallet receipts so we can answer later questions about access, changes and payment history.

Account identity

We use your phone number, OTP checks and account ID to connect legal acceptance to the right profile. If two accounts share similar data, support may ask extra questions before changing anything.

Wallet records

DANA, OVO, GoPay and QRIS references are stored with timestamps, transaction status and account ID. These records help us answer disputes, correct wallet errors and meet legal record duties where they apply.

Cookie choices

Cookies help keep login sessions, language choice and security checks working. You can clear browser cookies from Chrome or Safari, but we may ask you to log in again and accept current terms.

Device security

New device access may trigger an OTP check before legal account pages or wallet history appear. This protects your records if a phone is replaced, borrowed or used on a shared connection.

Retention window

We keep legal and wallet records as long as needed for account disputes, safety checks and local legal duties. When a record is no longer needed, we remove or separate it from active account use.

Change requests

Ask us to correct account data through live chat or [email protected]. We may need a matching OTP phone check before changing names, contact paths, consent records or payment reference data.

Legal Questions Before Opening Your Account

We answer legal questions in plain words so you can decide whether to continue before creating or using an account. The answers below cover access, data, wallet records, cookies and contact steps. If your situation depends on your location, we will repeat the same rule: eligibility depends on local law and is available only where local law permits.

You may open an account only where local law permits access. Before account use, we show the legal terms and may request phone OTP confirmation so acceptance is linked to your own profile.

We may need your phone number, OTP confirmation, account ID and matching wallet reference. DANA, OVO, GoPay and QRIS records are used to connect transactions to the correct account.

Each wallet entry can create a legal record with timestamp, amount, status and account ID. This helps us answer payment disputes, correct mismatches and explain account history if you contact support.

Yes. Send the request through live chat or [email protected] and include your account ID. We may ask for OTP confirmation before changing names, contact details or legal consent records.

After login, open Account, then Profile, then Legal and Security on Chrome or Safari. You can also clear cookies in your browser, but current terms may appear again after login.

Access can depend on local law and may be available only where local law permits. If your location changes, some account pages may require a fresh check before they open.

Use live chat from 09:00 to 23:00 WIB, email [email protected] or the WhatsApp button inside your account. Include your account ID and the legal issue you want checked.